Frequently Asked Questions
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1. Reliability and safety

We are responsible for the safety of your data.

Working in the “1C:Enterprise 8 via the Internet” service is reliable and secure. Your data is stored in a modern data center, and a secure HTTPS protocol is used for transmitting information over the Internet, ensuring reliable data encryption.

Your information is accessible only to you or to the users to whom you grant the appropriate rights.

We regularly perform full backups of all user data, but you can save a personal copy of your information database to your local computer at any time.
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Reliability and safety
2. Our service is available anytime, anywhere
Our service is available anytime, anywhere

The service is open to you 24/7 and accessible from anywhere in the world.

You can work from anywhere — from the office, at home, on a trip, on vacation. Your employees may be located far from each other and work with the same data at the same time.
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3. Everything is ready to work

An Internet connection and a browser are enough.

You don't need to install anything on your computer.
Register and start working right away.
The applications available in the “1C:Enterprise 8 via the Internet” service are the same fully functional applications that are supplied as local programs; the only difference is that they work directly via the Internet in all popular browsers.

All the programs included in the service are built on the unified technological platform “1C:Enterprise 8”, which means they have a consistent interface and allow you to configure data exchange between them.
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Everything is ready to work
4. No retraining required
No retraining required

The service has published the same versions of 1C programs that work locally.

The applications in the service match the corresponding “1C” programs both in appearance and in functionality. You won’t need to spend time retraining — just continue working with the familiar applications in your browser window.
If you have not yet worked with the “1C:Enterprise” system applications provided in the service, we offer the following for quick self-learning of how to use them:   
  • Methodical materials from the “1C:ITS” website; 
  • The links in the “Information and Support” section on your application’s desktop. Through these links, you can access electronic documentation, quickly go to the forum and service website, ask a question to the Customer Support Line, submit your idea for the service, or vote for an existing suggestion.
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5. Easy start to work

Transfer the data from your local program and continue to work online.

Upload the data from your local 1C program to the service application automatically and continue to keep records.
Transferring data from the local version of the application to the service is easy. You can also easily return from the service to using the local version of applications. All your data will be saved.
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Easy start to work
6. Your business – your rules
Your business – your rules

Extend the functionality of the applications published in the “1C:Enterprise 8 via the Internet” service according to the specifics and needs of your business.

In accordance with the needs of your business, your service organization can expand the functionality of the applications in the “1C:Enterprise 8 via the Internet” service by adding additional reports and data processing tools.
For example:
  • Implement integration of the service application with other programs;
  • Automate frequently performed operations;
  • Add new print forms (e.g., invoices) or print forms with a custom design for you;
  • Develop specialized reports;
  • Create automatic document filling and much more.
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7. No worries

You are always running the latest version of the app.

All work on updating and supporting applications in the service is automatically performed by the provider—the 1C distribution.
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No worries
8. Reduce costs
Reduce costs

You no longer need to spend effort on purchasing and maintaining software and hardware.

The “1C:Enterprise 8 via the Internet” service will help you reduce the costs of maintaining your IT infrastructure and focus on growing your business, while the methodological support from “1C:ITS” keeps you up to date with the latest changes in tax legislation and allows you to easily handle even the most complex accounting and tax issues.
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9. We are always ready to help you!

For you, we offer individual support by partners of the 1C distribution.

At your service are the Customer Support Line via phone and email, as well as communication in a professional online community.
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We are always ready to help you!
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Technical support:
+994 55 440-57-15
ilya.batrakov@1c.com.az
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ilya.batrakov@1c.com.az
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